Payment Policy

Last Updated: 29/04/2025

This Payment Policy outlines the terms and conditions related to payments made for services provided by AB concierge, operated by The Illustrious Company Limited.

1. Services

AB concierge offers 8 premium concierge services:

1. Signature 30 – £149.99 per month
2. Signature 75 – £249.49 per month
3. Signature 100 – £349.45 per month
4. Premier – £499.99 per month
5. Jet Setter – £749.49 per month
6. Executive Elite – £999.45 per month
7. Daily Access – £20.49
8. Request Access – £4.29

All payments are made manually on a monthly basis. Services do not renew automatically. Clients must initiate payment each month to maintain active access to the concierge services (experiences).

2. Payment Method

We accept the following card providers:

• Visa
• Mastercard

All payments are securely processed through our checkout page at:
/order-concierge-service

We do not store credit card details, and all transactions are encrypted for your security.

3. Payment Confirmation

Once your payment is successfully processed, you will receive a confirmation email. An AB concierge team member will then contact you via Telegram to initiate your personalized service.

4. Late or Missed Payments

If payment is not made for a given month, your concierge access will be paused until the payment is completed. AB concierge does not provide services unless the service has been purchased.

5. Currency

All prices are listed and charged in one of the following supported currencies:

• Euro (EUR)
• Pound Sterling (GBP)
• United States Dollar (USD)

The currency applied will depend on your selection at checkout.

6. Contact

If you experience any issues with your payment or require assistance, please contact us at:

• Email: info@247concierge.co.uk
• Phone: +44 73 6500 1184
• HADENDON LIMITED
  No. 15800269
  Address: 3 Sterling Court Yard Stirling Way, Borehamwood, London WD62FX, UK city London